Returns & Exchanges

At Pass~Port, we want you to be completely satisfied with your purchase. If your items aren't quite right, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.