Frequently Asked Questions
Everything you need to know about shopping with Pass~Port.
How long does shipping take?
Domestic orders are typically processed within 24-48 hours and delivered within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please note that sale items are final sale and cannot be returned.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact our support team within one hour of placement, and we will do our best to accommodate your request.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.